We are responsible for the goods until they are delivered to the nominated delivery address that you have provided. Where goods are to be collected from our premises; you are solely responsible for collection and the safe keeping of these items. We take no responsibility for items damaged whilst in your care. We reserve the right to make split deliveries on items listed on your invoice. Any delivery date or time provided is an estimate only and we take no responsibility for delayed shipments caused by courier or freight forwarder. We reserve the right to charge additional freight where required.

How much do you charge for delivery?
Shipping costs are variable, depending on location and volume of items. Shipping will be calculated at the time of order and we reserve the right to charge additional freight where required.

When can I expect my order to arrive?
After your order has been submitted, it will take 2-3 business days for unbranded promotional items and 10-15 business days for branded promotional items. Slightly longer lead times will apply to promotional products sourced overseas, but there can be cost advantages to branding offshore.

To learn more see our Full Terms of Trade or Frequently Asked Questions

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